What happens if I’m late?

Due to volume and limited capacity, our Ground School orientations must start on time. Be sure to arrive 20 minutes prior to your start time. If you miss your mandatory 15 minute Ground School orientation, you will forfeit your ticket. If time allows, we will try our best to accommodate a second Ground School orientation within your scheduled booking time. However, if this is not possible, no refund or rain-check will be offered. 

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1. What are the height/weight/age requirements for the Adventure Park?
2. What are the hours of operation of the Adventure Park?
3. How athletic do you have to be?
4. What do I have to wear; is there anything I need to bring with me?
5. Do I need to bring my own harness or rock climbing shoes?
6. Can I buy food there?
7. How does chaperoning work and what else do I need to know about supervising my kids?
8. Do I have to do Ground School again if I have been there before?
9. What happens if I need to take a break or go to the washroom?
10. Can I bring my cellphone up on the Adventure Park?
11. What happens if I fall?
12. What happens if I get hurt?
13. Can you book online?
14. What happens if I’m late?
15. How long do I get to spend on the Adventure Park?
16. Who can ride the Adventure Park swing and how does it work?
17. What is your cancellation policy?
18. What happens if there is adverse weather conditions during my scheduled booking time?
19. Do you have options for people with disabilities?
20. Where is Kinosoo Ridge located?